Kolaco

Underwater,Scene,Of,A,Businessman,Taking,The,Bait

Catching Big Fish with The Perfect Bait

Today we’ll actually go through the big approach and how to make that perfect first impression. Before you put togeth...
Businessman,Trapped,By,Red,Tape,On,White,Background

Untangling the Corporate Red Tape

In the last post we talked about how to bring the big-company mindset into your business and your team. This will hel...
Beautiful,Green,Forest

Are You On The Right Path to Getting Bigger Clients?

There are a number of factors to take into consideration when prepping yourself and your company to approach the larg...
Financial Management

Are You Growing Your Customer Service By 1%?

The Rule of 1% is simply defined as improving your customer service one percent at a time. Before you can do this, yo...
Delivery,Man,Flying,And,Delivering,Fast,Food,Isolated,On,White

Deliver + 1: Taking your Customer to the Next Level

In the last post we talked about how to figure out what your customers want out of a positive shopping experience. To...
ate-background-darker

How to turn your Customers into Raving Fans

In the last post we talked about the first secret to building a solid customer service plan and how to decide what yo...
Young,Handsome,Man,With,Beard,Wearing,Casual,Sweater,And,Glasses

Shhh… I Have a Secret (about customer service)

Customer service is a hot topic and can make or break your business. Consumers have little patience for lousy custome...
Large,Cedar,Wood,Compost,Boxes,With,Composted,Soil,And,Yard

Franchising Strategy: Add Some Compost

In the last post we talked about the first three of the 7 specific areas you need to consider in your franchise proto...
Puzzle,Piece,Coming,Down,Into,It's,Place

The Corporate Puzzle: 7 specific areas you need to consider in your franchise prototype process

These are the 7 specific areas you need to consider in your franchise prototype process: 1. Primary Aim 2. Strategic...
Renovation,At,Home.,Plasterer,Spreading,Plaster,On,Wall.

Use Mortar Makes it Happen with These 3 Building Blocks

Today I'd like to talk about the three keys to business development and how you can put the right bricks in place to ...