by davidkola45 | Dec 12, 2022 | Advertising, Branding, Business Development, Customer Service, Market Dominating Position, Marketing
In the last post we talked about three more ways you can work on maximizing your current resources. They included: Reveal your business’s soul From breaking even to breaking the bank Stand up and stand out Today we’ll talk about the last three areas you can work on to...
by davidkola45 | Nov 20, 2022 | Business, Customer Service, Innovation, Small Business, Unique Selling Proposition
Last time we talked about the first three areas to work through in maximizing your current resources. They were: Recognize the obvious Unconventional breakthroughs Face the facts Today we’ll cover the next three, which are: Reveal your business’ soul From...
by davidkola45 | Sep 23, 2022 | Customer Service
The Rule of 1% is simply defined as improving your customer service one percent at a time. Before you can do this, you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with...
by davidkola45 | Sep 23, 2022 | Customer Service
In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving fans. You must know what your customers want. Know...
by davidkola45 | Sep 23, 2022 | Customer Service
Customer service is a hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to return something or...
